Defining the problem
To demonstrate to the user how their energy bill compared to similar homes, we needed to collect data about the user's bill amount, size of home, location and number of residents.
The targeted user is busy, apathetic, habitual.
Firstly, how can we engage users to gather the data required to calculate these results?
Secondly, how can we impact their future habits?
During the ideation phase, each key question was interpreted in a playful and graphic way.
Careful planning went into developing a custom set of UI elements that were optimised for large scale touchscreen, but also adaptable to desktop and mobile devices.
Large scale touchscreen interaction required the user's full body - we therefore needed to consider average height, arm span and field of vision. User fatigue was also a concern.
We experimented with drag and drop, tapping and swipe interactions.
With an agile approach, we developed a prototype and invited users to test various journeys. These actions were observed, recorded and analysed.